Family Policies and Handbooks that Strengthen Your ECE Program, by Kelly Matthews, MA and Paula Drew, MS

Running a successful early care and education program requires more than passion—it demands clear, well-documented policies and procedures for families. A robust family handbook is key to managing expectations, fostering trust, and ensuring the financial sustainability of your program.

Join Paula Drew and Kelly Matthews, authors of Build It Strong! How to Make Your Child Care Business Thrive from Start-up to Retirement, for an engaging webinar designed to:

• Help you differentiate between policies and procedures.

• Explore the positive financial impacts of well-crafted program policies.

• Analyze real-world examples of policies to identify opportunities to strengthen your budget and find revenue you otherwise might have missed.

With their combined expertise and lived experience operating thriving early childhood programs, Paula and Kelly will share actionable insights and real-life stories to inspire your handbook development or help you improve the handbook you already have. You will learn Insights into the connection between policies and healthy cash flow, practical strategies for aligning your handbook with your program’s financial goals, and valuable tools to make your child care business resilient and sustainable.